Description:

International business is common, as companies expand and sell on the Internet. This course addresses how to build positive business relationships with other cultures using tools and techniques to help you interpret body language, respect customs, and understand audiences. There are suggestions for recognizing and responding to conflicting priorities, different dress codes, and other details such as the proper etiquette for gift giving in the international business arena.

Strategy 1: COMMUNICATE with Sensitivity.
Tip: Understand Your Audience. Know How to Greet People.

• Observe Correct Behavior.

Strategy 3: INTERACT with Confidence
Tip: Communicate using e-mail and chat rooms.

Competencies

1. Communicate with sensitivity.
2. Understand the audience.
3. Minimize the language barrier.