Description:

There are strict legal requirements as well as personal accountability when discharging an employee. This course covers all the critical aspects of termination, including information about the law and how it impacts the process and your decision. You will be given methods for identifying when discharge is appropriate and tools to help you prepare for the meeting. You will also learn specific techniques for communicating the decision and handling difficult employee reactions.

Strategy 1: IDENTIFY When Discharge is Appropriate
Tip: Consider previous actions.

• Review the facts.
• Gather additional information.
• Avoid emotional responses to specific incidents.

Competencies

1. Identify when discharge is appropriate.
   • Consider previous actions.
   • Look at the severity of the problem.
   • Address special circumstances.
2. Prepare for discharge.
   • Lay the groundwork.
   • Develop a strategy for the meeting.
   • Plan the exit process.
3. Communicate the decision.
   • Be clear and concise.
   • Provide termination-processing information.
   • Document the meeting.
   • Respond to inquiries about the discharge.