The training workshop concentrates on how to maximize your effectiveness by defining expectations, establishing ground rules and gives you a new confidence. Following topics are covered in this one day workshop:

1. The importance of listening
    - Identify the difference between hearing and listening.
    - Increase your productivity by listening.
    - Use critical listening skills.
    - Recognize different listening problems.
    - Resist distractions while listening.

2. Powerful Listening
    - Types of listening
    - Asking the right questions (e.g.open-ended, closed-ended questions and when to use each)
    - Listening between the lines
    - Listening practice
    - Communicating with people you don't know well
    - Listening to challenging speakers such as nonstop talkers, monotone speakers, boring presenters, big mouths, etc.

3. Development of Listening Skills
    - The 3 components of listening Hearing
    - getting what the speaker is talking about Understanding
    - checking the information against your own knowledge Judging
    - deciding whether you believe the information or not

4. Body Language/Nonverbal Communication
    - nonverbal signals

Duration:
One Day Workshop, 10am- 5pm with 1 hour lunch break, at your premises or at our training centre

Cost: $799.00+GST

Please click here to register online or for more information contact us

Payment can be made as follows:
    - Pay online through the secure online paypal link provided.
    - Individuals wishing to pay thru Visa/Mastercard/Amex can call us at 416-926-0616
    - For organizations, an Invoice can be mailed and a cheque payable to “ Key2Careers” can be mailed to 920 Yonge Str, Suite 802, Toronto, Ont. M4W3C7