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Disciplining and Redirecting Employees

Description:

The Strategies and Tips in this course will help a manager to improve overall performance by knowing when and how to take corrective action with problem employees. There are specific disciplinary methods in this course, and techniques to ensure compliance. There are also tools and techniques for developing workable solutions with the individual involved and direction on what can be done if efforts are not successful.

Strategy 1: IDENTIFY the Problem.
Tip: Determine the severity of the problem.

Conduct a problem analysis.
Review the corporate discipline policy.
Consider the employee's work history.

Competencies

Identify the problem.
- Determine the severity of the problem.
- Assess the problem's persistence.
Communicate expectations.
- Schedule a performance discussion.
- Deliver usable feedback.
- Develop an improvement plan.
- Record discussion and deliver resources.
- Continue providing feedback.
Take further action if necessary.
Initiate progressive discipline.
Maximize effect of progressive discipline.
Bring closure to the discipline process

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