Description:

Administrative Assistant - it's an exciting career with endless opportunities. The assistant manages multiple roles including assistant to the manager, office supervisor, and information provider. As an administrative assistant, you face growing challenges as you provide support to people within your company and to the customer. This course will help you step up to the challenge and teach you ways to effectively support your manager and your staff and maintain control of office operations.

ANTICIPATE Your Challenges

• How to define your role as an administrative assistant
• Ideas for managing your multiple roles
• Ways to acquire a wealth of information
• Techniques for minimizing interruptions
• Methods for handling personal requests
• Strategies for saving time

SUPPORT the Manager

• Tips for knowing what your boss expects from you
• Suggestions for anticipating your manager's needs
• Steps for taking over projects for you boss
• How to be the hub of communication
• Ways to buffer phone calls
• Methods for communicating more effectively

SUPERVISE Office Operations and Staff

• How to assess your ability to supervise
• Ideas for eliciting support from the top
• Strategies for giving clear instructions
• Techniques for delegating tasks
• When to intervene to resolve conflict between employees

Payment can be made as follows:
    - Pay online through the secure online paypal link provided.
    - Individuals wishing to pay thru Visa/Mastercard/Amex can call us at 416-926-0616
    - For organizations, an Invoice can be mailed and a cheque payable to " Key2Careers" can be mailed to 920 Yonge Str, Suite 802, Toronto, Ont. M4W3C7

Please click here to register online or for more information contact us