Description:

An effective sales professional knows how to meet customer needs while assuring reasonable terms and profit for his or her own company. This course has techniques for identifying customer expectations and determining how to meet them in a way that both parties are satisfied by the results. There are checklists and discussion guidelines to help a sales professional master this essential communication skill.

Strategy 1: PLAN for Success.
Tip: Develop an action plan.

• Know your current position.
• Set your sales objectives.

Tip: Clarify your customer's needs.

• Ask questions.
• Match customer's needs to yours.

Competencies

1. Plan for success.
   • Develop an action plan.
   • Clarify the customer's needs.
   • Use an effective pricing strategy.
2. Build rapport.
   • Understand his strengths.
   • Understand the customer's style.
   • Develop an effective proposal.
3. Gain commitment.
   • Identify and clarify the gaps.
   • Stay on course.
4. Create winning results.
5. Close the sale.
6. Ensure lasting relationships.

Payment can be made as follows:
    - Pay online through the secure online paypal link provided.
    - Individuals wishing to pay thru Visa/Mastercard/Amex can call us at 416-926-0616
    - For organizations, an Invoice can be mailed and a cheque payable to “ Key2Careers” can be mailed to 920 Yonge Str, Suite 802, Toronto, Ont. M4W3C7