Description:

This course identifies the specific selling techniques and strategies that sales people need to be effective over the phone. It gives suggestions for relieving the anxiety of picking up the phone; checklists to make sure you are prepared for that all-important conversation, and techniques for polishing your over-the-phone approach.

Strategy 1: PREPARE to Make the Call.
Tip: Know your product in target market.

• Understand benefits and needs.
• Identify your competition.
• Prepare to answer objections.

Tip: Overcome gravity.

Competencies

1. Prepare to make the call.
   • Know his product in the target market.
   • Overcome gravity.
   • Realize core dynamics of telephone sales.
   • Perfect a solid skill set.
2. Move from preparing to doing.
   • Pick up the telephone.
   • Proceed with the presentation.
3. Close the sale.
4. Determine the buyer's interest level.
5. Determine her stage in the sales process.
6. Overcome objections.
7. Finish the paperwork.

Payment can be made as follows:
    - Pay online through the secure online paypal link provided.
    - Individuals wishing to pay thru Visa/Mastercard/Amex can call us at 416-926-0616
    - For organizations, an Invoice can be mailed and a cheque payable to “ Key2Careers” can be mailed to 920 Yonge Str, Suite 802, Toronto, Ont. M4W3C7