Description:

A supervisor is a critical player in an organization's success. Here is where the most valuable resources, particularly the workforce, are either maximized or wasted. This course details the most important elements of successful supervision, with attention to both people and organizational skills. There are tools and techniques for making the most of the talents of the work group, personal skill assessments, and methods for organizing and managing the work flow.

Strategy 1: ENSURE That Your Unit's Work Gets Done.
Tip: Focus on the organization's goals.

• Know and communicate the mission and goals.
• Understand your supervisor's expectations.
• Help employees stay on track.

Competencies

1. Ensure that the unit's work gets done.
   • Focus on the organization's goals.
   • Monitor the workflow.
   • Be decisive.
   • Create a healthy climate.
2. Develop his employees.
   • Understand the performance cycle.
   • Coach employees.
   • Listen to employees.
   • Empower employees.
3. Construct a network of influence.
4. Make her boss look good.
5. Influence her peers.

Payment can be made as follows:
    - Pay online through the secure online paypal link provided.
    - Individuals wishing to pay thru Visa/Mastercard/Amex can call us at 416-926-0616
    - For organizations, an Invoice can be mailed and a cheque payable to “ Key2Careers” can be mailed to 920 Yonge Str, Suite 802, Toronto, Ont. M4W3C7