Description:

This course identifies some of the most useful group problem-solving techniques that teams can use. You will learn how to encourage collaboration on your team, work through problems together, and combine methods for complex problems. You will be given tools and techniques to help you follow a standard problem-solving process, and get team consensus and support. The course also includes tools to aid you in tracking results and implementing corrective action.

Strategy 1: Promote COLLABORATION
Tip: Set up a problem-solving meeting.

• Determine your level of control.
• Gather appropriate data.

Tip: Review team problem-solving tools.

• Identify potential tools.

Competencies

1. Promote collaboration.
   • Set up a problem-solving meeting.
   • Review team problem-solving tools.
   • Manage team interactions.
2. Follow a standard process.
   • Define the problem.
   • Generate potential solutions.
   • Make a decision.
   • Develop a plan.
   • Implement the solution.
3. Confirm a solution.
4. Monitor progress.
5. Track results.

Payment can be made as follows:
    - Pay online through the secure online paypal link provided.
    - Individuals wishing to pay thru Visa/Mastercard/Amex can call us at 416-926-0616
    - For organizations, an Invoice can be mailed and a cheque payable to “ Key2Careers” can be mailed to 920 Yonge Str, Suite 802, Toronto, Ont. M4W3C7