Title: A+ Certification

Delivery Method: Instructor-led Classroom Learning

Duration: 40.00 Hours

Overview:
This course is designed for the new computer professional who needs to expand their knowledge of personal computer (PC) hardware, and learn the basic skills to set up and support the operating systems that run on PCs.

Computers Made Easy-Group
DOS 6.2 - Level 1

Lesson 1: Introduction to Microcomputers

A Brief History of Computers
Number Systems
Microcomputer System Components and Their Functions
Software and Firmware
Tools of the Trade

Lesson 2: Safety

Basics of Electricity and Electronics
General Safety Guidelines
Fire Safety
Computer Equipment Disposal

Lesson 3: System Components

Power Supplies
ROM BIOS
Central Processing Units
System Boards
Memory

Lesson 4: Bus Architectures

What is a Bus?
The 8-bit bus
The ISA Bus
The EISA Bus
Micro Channel Architecture Bus
The PCI Bus
Plug and Play
Video Circuitry Buses

Lesson 5: Ports, Connectors, and Cables

Overview of Input/Output Ports
PS/2 Ports
Serial Ports
Parallel Ports
Universal Serial Bus Ports
FireWire Ports

Lesson 6: Expansion Boards

Drive Controllers
Video Cards
Sound Cards
Modem Cards

Lesson 7: Storage Systems

Fixed Disk Drives
Removable Media Disk Drives
Backup Systems

Lesson 8: Peripheral Devices

Primary Input Devices
Primary Output Devices
Other Input/Output Devices

Lesson 9: Portable Computing

Components of Portable Systems
PC Cards
Power Management

Lesson 10: Networking

Network Concepts
Introduction to the OSI Model
Network Connectivity

Lesson 11: Overview of the MS-DOS Operating System

Introduction to MS-DOS
Installing and Networking MS-DOS
Using and Configuring MS-DOS
Troubleshooting MS-DOS

Lesson 12: Introduction to the Windows 9x Family of Products

Introduction to Windows 9x
Installing Windows 9x
Troubleshooting the Setup Process
Configuring the Windows 9x User Environment

Lesson 13: Introduction to Windows 9x Networking

Networking Overview
Installing Network Components
Using Windows 9x in a Peer-to-Peer Environment
Using Windows 9x in a Domain Environment

Lesson 14: Windows 9x Architecture

The Structure of the Windows 9x Operating System
The Windows 9x Registry Memory
The Virtual Machine Manager
Plug and Play

Lesson 15: Supporting Printers

Printing in Windows 9x
Network Printing

Lesson 16: Troubleshooting Windows 9x

Troubleshooting Strategy
Troubleshooting Configuration Problems

Lesson 17: Introduction to the Windows 2000 Family of Products

Overview of Windows 2000
Installing Windows 2000
Server-based Installation

Lesson 18: The Windows 2000 Boot Process

Examining the Windows 2000 Boot Process
Troubleshooting the Boot Process

Lesson 19: Windows 2000 System Administration Basics

System Administration in Windows 2000
The Windows 2000 Registry

Lesson 20: Introduction to Networking with TCP/IP

The Microsoft TCP/IP Protocol Suite
IP Addresses and Address Classes
Network and Host Addresses
Troubleshooting TCP/IP Addressing

Lesson 21: Name Resolution Services

Host Name Resolution Methods
NetBIOS Name Resolution Methods

Lesson 22: Customizing a Windows 2000 Installation

Installing New Hardware
Customizing Windows 2000
Adding and Removing Software and Operating System Updates

Lesson 23: Managing Network Printing

An Overview of Windows 2000 Printing
Administering Printers
Web-based Printing in Windows 2000

Lesson 24: Managing Hard Disks and Partitions

Creating and Managing Partitions on Basic Disks
Dynamic Disks
Disk Defragmentation and Compression
Managing Encryption

Lesson 25: Monitoring and Troubleshooting Windows 2000

Working with Event Viewer
Monitoring Performance
Optimizing Windows 2000 Performance
Protecting Against Disaster