Management Training

Assertiveness for Career and Personal Success

Duration: 1 Day (10 am to 5 pm with one hour lunch break)

Cost: $ 499 + GST

Course Outline

Expressing your honest thoughts and feelings to others and asking for and getting others to respect your basic rights and needs is not always easy. Assertiveness for Career and Personal Success will help you build on your existing strengths and improve your overall ability to assert yourself in responsible and appropriate ways.

Learn how to:

• Recognize and avoid seven self-defeating, non-assertive roles
• Manage others without being aggressive or manipulative
• Respond to other people's needs without giving up your own
• Say "no" to unfair demands
• Resolve conflicts and deal with aggressiveness in others
• Enhance your self-image and your on-the-job authority

Course Objective: Understand techniques for managing others while maintaining mutual respect. Recognize and avoid self-defeating behaviors.