Interpersonal Negotiations: Breaking Down the Barriers

Duration: 1 Day (10 am to 5 pm with one hour lunch break)

Cost: $ 799 + GST

Course Outline

Gain the skills to:

• Ensure a safe, fair, and effective negotiation process
• Direct the negotiation process to create mutual understanding and acceptance
• Make it easy for others to understand your needs
• Be creative and persistent to address and resolve blocks to successful negotiation

This course takes the "win/win" concept a step further to make negotiating a more gratifying experience even if you don't get exactly what you want. Interpersonal Negotiations: Breaking Down the Barriers builds on mutual understanding and respect for each other's needs and provides a proven framework for fulfilling them. You'll discover the secrets that can help turn an adversary into an advocate.

You'll learn how to:

• Recognize and understand your own needs and those of the other person
• Assess the other person's behavioral and emotional responses
• Encourage mutual understanding and acceptance so both sides walk away satisfied
• Acknowledge your own and the other person's perceptions and beliefs
• Avoid getting mired in the process