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First-Level Leadership
Duration: 2 Days (10 am to 5 pm with one hour lunch break)
Cost: $ 899 + GST
Course Outline
New in this edition:
- Current best practices for motivating and retaining employees
- Strategies to help you develop influence and communicate your vision
- Updated tools for leading, managing, and motivating project and
virtual teams
- Techniques to help you better understand your organization's business,
meet customer expectations, and ensure greater productivity and efficiency
- Exercises for developing and executing a change management plan
Now more than ever, leadership is the determining factor in successful organizations. Building and sustaining a competitive advantage requires leadership at all levels of the organization, not just the top. First-level supervisors are in a unique position to provide this new leadership.
This course has been developed for the first-level supervisor charged with providing leadership in a dynamic business environment. Using assessments, activities, and case studies, you'll learn how to manage the transition from supervisor to first-level leader, motivate and retain employees, lead with impact and influence, manage project and virtual teams, lead for competitive advantage, and craft and implement a plan for managing change. You'll learn the attitudes, skills, and behaviors needed to lead and prosper in your organization.
- Make the shift from supervisor to first-level leader
- Identify key retention factors and create a climate for motivating and
retaining employees
- Recognize and implement key influence strategies
- Build, lead and motivate teams for marketplace success
- Identify and exceed customer expectations
- Plan for process improvement and strive for added value
- Manage the scope and speed of change
Course Objective: Develop concepts and skills to lead a dynamic workforce at the first management level. Learn to make the transition from supervisor to leader, motivate and retain employees, lead through influence, manage teams for competitive advantage, and guide the change process.
For more information on above course, please call us at 416-926-0616 or e-mail to marketing@key2careers.net