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Leadership Skills for Supervisors
Duration: 2 Days (10 am to 5 pm with one hour lunch break)
Cost: $ 899 + GST
Course Outline
Develop your own leadership game plan—become a take-charge supervisor!
Being an effective leader involves much more than just getting things done. Today, a much higher level of supervisory skill is required. This seminar will explore how supervisors can maintain technical expertise while demonstrating the right type of leadership. It will give you the personal, interpersonal and group skills to be influential in one-on-one situations, facilitate group performance and become an overall effective leader.
Who Should Attend
Supervisors who attend this seminar will develop the individual, group and one-on-one leadership skills to keep up with evolving management roles and responsibilities.
How You Will Benefit
- Develop interpersonal skills that help you communicate, listen and handle conflicts
- Become more effective at influencing others
- Accomplish goals and control outcomes when dealing with staff, peers, management and other departments
- Learn how to work with groups and teams to solve problems and accomplish projects
- Hold performance discussions that result in changed behavior and enhanced productivity
- Analyze your own style of behavior and recognize your strengths/weaknesses
What You Will Cover
- How to empower yourself and your staff
- What leadership is from the supervisor’s point of view
- How to build credibility and trust
- Analyze effective listening processes and skills
- Learn participative leader skills and techniques
- The three steps of the continuous performance appraisal process
- Coaching, mentoring and how to give constructive feedback
- Decision-making tools for effective leadership
- How to apply problem solving techniques to solve actual problems
- Teams vs. work groups: learning to lead and build personal effectiveness
For more information on above course, please call us at 416-926-0616 or e-mail to marketing@key2careers.net