Management Training
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Making the Transition from Staff Member to
Supervisor
Duration: 2 Days (10 am to 5 pm with one hour lunch break)
Cost: $ 899 + GST
Course Outline
Effectively and smoothly manage the change in your role and your responsibilities!
This seminar will prepare you for a complete change of responsibilities and help eliminate the anxiety that can accompany it. You’ll come away with a better understanding of what your boss, peers, staff and company expect from you. The invaluable set of tools in this seminar will prepare you to assume that all-important first supervisory role.
Who Should Attend
Newly promoted supervisors with less than one year of experience in this position; process and production supervisors.
How You Will Benefit
- Understand your new role—from your perspective and that of your boss, peers and subordinates
- Establish a presence and build credibility
- Flex your individual style with ease
- Delegate tasks to others, focusing on clear quality standards
- Implement a feedback system
- Tailor training to individual employees
- Understand what motivates peers, employees and superiors
- Gain awareness of basic laws and regulations as they apply to performance reviews, including EOE and ADA
- Gain techniques and strategies to manage your time and schedule your workload
What You Will Cover
- How to manage the change process
- Challenges and pitfalls to avoid
- Expectations from your direct reports,your boss and your former peers
Defining Your Behavioral Style - How to best communicate with bosses, peers or employees with different style preferences
- Adjust personal behavioral styles to build better working elationships
Setting Goals for Yourself and Others
- The benefits of delegation
- How to set SMART goals that allow you to measure progress accurately
- Project delegation and the potential barriers
Legal Considerations for Supervisors
- Basic laws governing performance review
- Your obligations as a supervisor
Giving and Receiving Feedback
- Supportive vs. corrective feedback
- Guidelines to improve coaching relationships
- How to receive feedback constructively
Training Your Employees
- Adult learners and learning styles
- Techniques to develop your employees and assess your training
resources
How to Motivate Effectively
- Motivational tools to handle workplace issues
- Relate motivation to styles, goal-setting and communication
preferences
Time Management
- Important vs. urgent using the prioritizing model
- How to manage and protect your time
Letting Go of Your Former Role
For more information on above course, please call us at 416-926-0616 or e-mail to marketing@key2careers.net