Management Training

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Management Skills for New Managers
 

Duration: 2 Days (10 am to 5 pm with one hour lunch break)

Cost: $ 899 + GST

Course Outline

Return to work with the core managerial skills!

As a manager, your success is measured not simply by your individual contribution, but by how well you get the work done with and through others.

 

Management Skills for New Managers provides practice in the skills every manager must have in order to achieve team synergy and success. Beginning with a self-assessment tool for new managers, you’ll participate in exercises that pinpoint your strengths and bring to light opportunities for improvement. Interactive activities take you through the paces of motivation, delegation, communication, performance management and coaching.
 

Learn how to adjust your management style…create an atmosphere where motivation can flourish…use coaching as a tool to improve performance and job satisfaction…and communicate more effectively up, down and across the organization. Take this opportunity to tackle your challenges with confidence and drive performance for you and your team.

Who Should Attend

Managers with one to three years of management experience.
 

How You Will Benefit

• Gain a deeper understanding of your roles and responsibilities 
• Improve communication to effectively set expectations for yourself and your direct reports 
• Adapt your leadership style to meet the needs of individual team members 
• Communicate organizational goals that get results 
• Apply delegation strategies to increase productivity and motivation 
• Use effective coaching techniques to maximize your team’s performance

What You Will Cover

Manager Self-Assessment
 

• Identify what you do well in your new role and what you can do even better 
• Determine the skills you have that still need improvement
  
  Defining Your Role
   
• Your responsibilities and the expectations of your boss, peers and former colleagues 
• Create an environment to achieve results with and through your team
  
  Performance Management
   
• Differentiate between your responsibilities and those of your direct reports 
• Learn what to keep in a personnel file
  
  Effective Communication
   
• Determine the best communication strategies with your manager and your team 
• Plan and conduct effective meetings
  
  Motivational Strategies
   
• Causes of dissatisfaction in your group 
• Uncover your employees’ motivators and capitalize on them
  
  Situational Leadership II—The Art of Influencing Others
   
• How to develop people, value differences and encourage honest communication 
• Develop your leadership style to gain commitment from your employees 
• Match your leadership style to your employee’s developmental needs
  
  Coaching for Performance
   
• Uncover your coaching strengths 
• Techniques to improve performance effectiveness 
• Role play coaching a staff member
  
  Delegation for Development
   
• Benefits and pitfalls of delegating 
• Learn the steps for delegation success 
• Practice delegation assignments

Special Feature
Gain valuable information and insight into your managerial strengths and weaknesses and discover what competencies you need to develop or refine for greater managerial success.

Real-world examples.Techniques and tools learned throughout this seminar are based on actual day-to-day interactions between managers and direct reports.

To be truly effective, leaders’ styles must adapt to the skills and commitment of the people they want to influence. With some people, managers have to provide a great deal of direction. With others, encouragement and appreciation trigger the best results.

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