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Key2Careers.net          Management Training

Interviewing Skills for Managers and Supervisors

Reduce turnover, improve productivity and consistently hire top performers!

From planning an effective interview, to complying with employment law, to clearly assessing each candidate's past performances in terms of future success in just one day you'll learn how to make every recruitment interview you hold as productive, focused and successful as possible.

 

Duration: 1 Days (10 am to 5 pm with one hour lunch break)

Cost: $ 799 + GST

Course Outline

Who Should Attend

Any manager or supervisor who conducts recruitment interviews.

How You Will Benefit

  • Know what interview questions are both legal and effective
  • Elicit spontaneous, truthful responses
  • Recognize answers that predict performance problems
  • Obtain a complete picture of an applicant's strengths and weaknesses
  • Reduce turnover by objectively matching each candidate's competencies to your job opening
  • Prevent costly and time-consuming discrimination-based lawsuits
  • Hire people who best fit your organization's needs

What You Will Cover

  • How to get the most out of a completed application or resume and identify 'red flags'
  • Set the stage for the interview
  • Prepare interview questions in advance
  • The ABCs of federal employment law: ask legally defensible questions, avoid discrimination charges
  • Components of a behavior-based interview
  • How to balance talk with listening
  • Establish rapport with your applicant
  • Word questions to get applicants to open up and reveal their positive and negative work characteristics
  • Evaluate verbal and nonverbal responses
  • Determine which applicant represents the best fit for the job, the department and the organization

 

 

For more information on above course, please call us at 416-926-0616 or e-mail to marketing@key2careers.net