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Managing Multicultural Teams for Peak Performance
Culture is like water to a fish. It does not know that water exists until it jumps out of it.
Duration: 1 Day (10 am to 5 pm with one hour lunch break)
Cost: $ 799 + GST
Course Outline
Understand how cultural differences can greatly affect the dynamics of teamwork, decision making, risk taking and impact the bottom line! At this seminar, you'll learn how to adapt your managerial style to the unique needs of your diverse group. Discover how to communicate, motivate and manage conflict across cultural boundaries. Get proven techniques to help you function as a true team where differences are not challenges but opportunities for increased creativity and productivity.
Who Should Attend
This course is a must for managers who oversee employees of different nationalities or cultural backgrounds or work in multinational organizations and who want to leverage the strengths of a multicultural workforce to maximize team performance.
How You Will Benefit
- Manage conflict resulting from cultural differences
- Resolve communication breakdowns and avoid misinterpretations
- Build trust and rapport as you integrate dissimilar viewpoints
- Increase cooperation and create cross-cultural synergy within a diverse team
- Enlist and retain valuable employees
- Effectively work and communicate with remote or offshore groups
What You Will Cover
- The multicultural mindset
- How culture impacts everyday business interactions
- Communicating in a multicultural workplace: how style differences lead to misunderstanding
- Multicultural management strategies and practice
- Managing conflict: types of conflicts and their impact
- Direct vs. indirect, emotional vs. unemotional communication
- Creating cross-cultural synergy
- How different cultures regard employee-manager interaction, time management, teamwork, decision-making and other issues
- Recruiting from a culturally diverse talent pool
For more information on above course, please call us at 416-926-0616 or e-mail to marketing@key2careers.net