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TRUST: Strategies to Drive Commitment and Productivity

"Trust is like the air we breathe. When it's present, nobody really notices. But when it's absent, everybody notices." Warren Buffett

 

Duration: 1 Day (10 am to 5 pm with one hour lunch break)

Cost: $ 799 + GST

Course Outline

Having authority alone is not enough. At every level, business and performance are built on a solid foundation of mutual trust. This seminar will enable you to develop and refine the core competencies that establish, regain and leverage trust with your teams. You will learn to demonstrate and communicate trust, rekindle your passion for managing and increase your impact as a manager.

Who Should Attend

All managers who want to drive performance, build mutual trust and foster effective working relationships with team members.

How You Will Benefit

• Become an effective communicator and role model
   
• Give clear, precise directions to help your team meet and exceed bottom-line goals
   
• Involve team members at the right levels of decision making
   
• Adapt your managerial approaches to each of your direct reports
   
• Create a 'trusting' environment that allows for constructive feedback

What You Will Cover

• What is trust? How to get it? how it's lost ?how to regain it?
• Positional vs. personal power
• Trust-building activities
• The 3 Cs of trust: competence trust, contractual trust and communication trust
• Active communication: how to build trust and get committed action
• Factors that affect the ability to trust: self-assessment using "Trust The Ultimate Test"
• How to foster strong relationships and a positive work environment
• Two skip action plan for developing trust 

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