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Total Quality Management
Duration: 2 Days (10 am to 5 pm with one hour lunch break)
Cost: $ 899 + GST
Course Outline
Gain the Skills To:
- Implement a business strategy driven by Total Quality Management (TQM)
- Accomplish the cultural transformation necessary for successful implementation of total quality practices
- Achieve world-class status in manufacturing and service through TQM
- Apply the Malcolm Baldrige National Quality Award guidelines to TQM initiatives
Total Quality Management is a guided tour along the road to total quality. It reviews the history of quality and examines the wide variety of philosophies, concepts, and techniques for managing, controlling and improving, quality. Finally, it takes you step-by-step through the implementation process.
Learn how to:
- Determine the impact of quality on profitability
- Adopt TQM as a fundamental business strategy
- Communicate the importance of customer focused TQM
- Use seven QC tools for data collection and analysis
Course Objective: Understand total quality concept and techniques for managing, controlling, and improving quality. Gain the information and skills needed to implement total quality practices.
For more information on above course, please call us at 416-926-0616 or e-mail to marketing@key2careers.net