Management Training

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How to Be an Effective Facilitator

 

Duration: 1 Day (10 am to 5 pm with one hour lunch break)

Cost: $ 799 + GST

Course Outline

By definition, a facilitator is a person who makes things easy. But if you sometimes find the role to be tough—mainly because you're a manager, not a professional facilitator—this targeted course will certainly help. It teaches you the skills needed to keep a person, group, or team on track, and it shows you how to work well with diverse personalities. Designed for general managers whose time is at a premium, the course presents a six-step process and tools that you can apply in any situation—whether you're facilitating a short-term problem-solving session or a multi-year strategic planning project.

Learn how to:

• Build commitment and foster a "we" approach
• Develop effective, time-saving agendas
• Deal with equipment and logistics, such as room setup and flip chart techniques
• Understand different types of questioning techniques
• Become an active listener
• Give better feedback
• Use tools such as brainstorming and storyboarding
• Avoid groupthink

Course Objective: Teach managers to understand the role of the facilitator in group, team, and individual settings and develop skills to facilitate short- and long-term projects.

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